FAQ

Q: What is Slack Key Guitar?

A: A fingerstyle acoustic guitar style with a wide range of different open tunings. See www.dancingcat.com for an information booklet of detailed information (http://www.dancingcat.com/skbook-tableofcontents.php).

Q: There a new show on Thursdays. Is it the same show??
A: Due to popular demand, we have opened a second show every Thursday night.  In most cases it features the same guest artist as on the preceding Wednesday, but occasionally is a different artist.  George and Da Ukulele Boyz continue to host the show on Thursdays, but temporarily, Sterling Seaton will only perform on Wednesdays.  This is the main difference.

Q: How much does it cost to come to the show?
A: Dinner and Show Tickets are $83.50 and are only available with advance reservation.
Show Only Tickets are $37.99 plus applicable fees, in advance online or by phone.
Show Only Tickets are $45.00 at the door the night of the show, so buy in advance and save some money.

Q: Is Slack Key like Steel Guitar.
A: No, Slack Key is played on a regular guitar, Steel guitar is usually played with a bar on an electric or frypan style of instrument. Some of our featured artists play lap steel including Bobby Ingano, Sonny Lim, Owana Salazar, and Geri Valdriz.

Q: Is there hula dancing?
A: Yes, there is some hula dancing, but this concert mainly focuses on the musicians. Beautiful Wainani dances every week, as does George Kahumoku’s wife, Nancy, and sometimes the featured artist brings a dancer.

Q: How long is the show?
A: The show begins at 7:30 and ends around 9:45. There is an intermission. Doors open at 6:45 and seating is open (not reserved).

Q: Where are the performances located?
A: We are located on the west side of Maui, in Napili, which is 20 minutes north of Lahaina. The concert is held at the Napili Kai Beach Resort’s Aloha Pavilion, which is a covered, yet opened air concert venue.

Q: Do you serve food?
A: No food is served at the concert hall. Many of our patrons eat dinner at the Sea House Restaurant, a short walk down the hill from the concert hall, before the concert starts. The restaurant begins serving dinner at 5:30 and overlooks the beautiful white sand beach of Napili Bay.  If you purchase the Dinner/Show Package, seating begins at 5:00 specifically for our Slack Key Show reserved dinner patrons.  These dinners do sell out in high season, so book in advance.

Q: What drinks do you serve?
A:  We have self-serve, complimentary water and POG (passion, orange, guava juice mixture) available in the concert hall. Other beverages are available at the full bar located in the Sea House Restaurant & Bar and can be enjoyed there before the show or carried back to the hall if you tell the bartender to pour them for carrying to the Slack Key Show.

Q: Do you serve alcohol?

A: No, but the Sea House Restaurant, also on the grounds of the Napili Kai Beach Resort, has a full bar overlooking the white sand beach, where drinks can be enjoyed before the show.  Alternately, drinks can be purchased and carried to the Aloha Pavilion (the concert hall).  Tell the bartender you intend to carry them to the Slack Key Show so that they are prepared “to go” in plastic containers.

Q: What is the dress code?
A: Resort wear is most common. Casual but semi dressy as you would attend any event.

Q: Is the venue handicapped accessible?

A: Yes. The seats are movable, padded chairs, and can be removed to accommodate a wheelchair or service dog. The main entrance to the pavilion has stairs. There is a marked wheelchair accessible ramp in the area behind the stage. The grounds are a little bit hilly, so If needed, you can come to the resort’s main lobby where the front desk can summon a golf cart to shuttle you to the pavilion.  The restrooms in the pavilion are also accessible.

Q: Which seats are reserved for handicap seating?
A: Wheelchairs can be easily accommodated along the center aisle or along either side aisle by moving the regular chair aside (chairs are moveable). Show staff is happy to assist.

Q: Do you offer group discounts?

A: Groups of 10 or more who purchase tickets in advance can receive a discount.

Q: Do you offer refunds?
A: In the event of a road closure, a cancelled flight, or other extenuating circumstances, refunds are considered on a case by case basis.

Q: Can I purchase tickets at the box office?

A: Walk-up Tickets can be purchased at the door 45 minutes prior to the show when the doors open at 6:45pm.

Q: What are the box office hours?

A: The box office/Will Call is open only on Wednesday, 6:45pm (45 minutes prior to the show). Tickets may be purchased at the door when there is availability.

Q: What hotels are nearby?
A: The show is located at the Napili Kai Beach Resort (www.napilikai.com 808-669-6271) which is the most convenient. Right next door is the Mauian Hotel (www.mauian.com 808-669-6271). Somewhat lower in price, and next to the Mauian, is the Napili Village (www.napilivillage.com 808-669-6228).

Q: Are the seats padded?
A: Yes, padded, movable chairs.

Q: Is the seating elevated?

A: The concert seating chairs are on flat ground, but the stage is elevated.

Q: Where do I park?

A: A parking lot is adjacent to the Aloha Pavilion on the grounds of the Napili Kai Beach Resort. Parking is also allowed on the street and in a Beach Access lot to the right of the hotel. Parking can be difficult in the high season. Coming early enough for dinner or drinks gives you early access to the parking.

Q: What restaurants are in the area?
A.1: We recommend the Sea House Restaurant for a moderately priced, delicious and conveniently close sit-down meal with a view (www.napilikai.com/dining-entertainmnet/index.cfm) (808-669-1500).
A.2: For a quick, inexpensive but nutritious eat-in/to-go meal we recommend Mama’s Ribs and Rotisserie (www.mamasribsmaui.com) at the Napili Plaza shopping center (808-665-6262). 
A: For fine dining, Merriman’s-Kapalua (808-669-6400) and we advise making 5:30 dinner reservations. A Wine Bar is also available at Merriman’s.(http://www.merrimanshawaii.com/merrimans-maui.php).

Q: Would my children enjoy the show?
A: If your children love music and enjoy sitting still and listening quietly to concerts, they will enjoy our show. The content of the show is suitable for families. It is a dignified concert venue featuring a relaxing style of Hawaiian music with light humor and storytelling about the songs. Generally young children are not sufficiently engaged but music oriented teens do enjoy it.

Q: Can we eat after the show?
A: Restaurants in the immediate area are closed by 9:30pm. We recommend eating before the show. The Black Angus Steakhouse & Maui Brewing Company, both in Kahana, do stay open late, but late night menu choices are limited.

Q: How big is the concert hall?
A: This intimate venue seats up to 250.  Most shows are in the 100 to 150 seat range.  Our new Thursday is a bit smaller until the word get out!

Q: Who do I contact for an important question that isn’t answered here?

A: Please call our reservation line at 808-669-3858 or email us at answers@SlackKeyShow.com.

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