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Q: What is Slack Key Guitar?
A: A Hawaiian fingerstyle acoustic guitar style with a wide range of different open tunings. See www.dancingcat.com for an information booklet of detailed information.

Q: What are your covid protocols?
A:  Everyone wears a mask except the performers on stage.  Our seats are arranged in socially distanced pods. Hand sanitizer is available.  Disposable masks are available for folks who forget theirs.

Q:  When are your shows?
A:  Wednesdays, and now we just opened Saturdays, too.  Doors open at 6:00 pm. Shows begin at 6:30 pm and stop at 8:00 or 8:15 pm.

Q:  Are reservations required? 
Yes, because of current covid rules requiring social distnacing, tickets are limited and sell out early. Also we must group the chairs into ticket pods.

Q: How much does it cost to come to the show?
A:  We offer 3 ticket options

  • Reserved Priority Seating: Tickets are $60 for guaranteed reserved seating on the first three rows.
  • General Admission: Tickets are $40 for open seating beginning on row four.
  • Wednesday Only On-Line Live Stream: $35 in advance online and streamed via ZOOM.  NOTE: Your access code will be emailed to you on the afternoon of the performance.  The live stream begins at 6:30 pm HST.

Q:  Do you still have a dinner/show package?
A: Not at this time.  We recommend you call restaurants directly for dinner reservations before or after our show which starts at 6:30 and ends at 8:15.  Nearby fine dining restaurants include the Sea House (at the Napili Kai Beach Resort); Merrimans, Kapalua (next door)- try their happy hour; Sensei (Kapalua); The Pour House (Kapalua).  Faster economical take-out places are at the nearby Napili Plaza. We especially like Mamaʻs Ribs & Rotisserie, a favorite of ours.

Q: Is Slack Key the same as Steel Guitar.
A: No, Slack Key is played on a regular guitar, Steel guitar is played with a bar on an electric or frypan style instrument laid on the lap or on a horizontally placed instrument on a stand. Some of our featured artists play lap steel including Sonny Lim, and Geri Valdriz.

Q: How long is the show?
A: The show begins at 6:30 pm and ends between 8:00 and 8:15 pm. There no intermission. Doors open at 6:00 pm. 

Q: Where are the performances located?
A: We are located on the west side of Maui, in Napili, which is 20 minutes north of Lahaina. The concert is held at the Napili Kai Beach Resort’s Aloha Pavilion, which is covered, opened air venue with concert seating.

Q: Do you serve food?
A: No food is served at the concert hall. Some of our patrons enjoy happy hour at the Sea House Restaurant, a short walk down the hill from the concert hall before the concert starts. Merrimanʻs, next door, also has a great happy hour.

Q: Do you serve alcohol?
A: No, but the Sea House Restaurant, also on the grounds of the Napili Kai Beach Resort, has a full bar overlooking the white sand beach, where drinks can be enjoyed before the show.  After our doors open at 6:00 pm, drinks can be purchased and carried to the Aloha Pavilion (the concert hall) to enjoy.  Tell the bartender you intend to carry them to the Slack Key Show so that they pour into a paper or plastic “to go” container. Glassware is not allowed in the pavilion.  These “to go” drinks are not allowed on the beach.

Q: Which seats are reserved for handicap seating?
A: Wheelchairs can be easily accommodated.  The entrance is accessible and chairs are movable.  Show staff is happy to assist.

Q: Do you offer refunds?
A: In the event of a road closure, a canceled flight, or other extenuating circumstances, refunds are considered on a case-by-case basis.

Q: Can I purchase tickets at your Will Call table?
A: We occasionally have some open seats, but since covid restrictions are still in place, our numbers are limited, and almost all seats sell out.  It is much safer to buy your tickets in advance at

Q: Which seats are reserved for handicap seating?
A: Wheelchairs can be easily accommodated along the center aisle or along either side aisle by moving the regular chair aside (chairs are moveable). Show staff is happy to assist.

Q: Do you offer refunds?
A: In the event of a road closure, a cancelled flight, or other extenuating circumstances, refunds are considered on a case by case basis.

Q: Can I purchase tickets at your Will Call table?
A: We occasionally have some open seats, but since covid restrictions are still in place, our numbers are limited, and almost all seats sell out.  It is much safer to buy your tickets in advance at SlackKeyShow.com or at our call center at 808-669-3858.

Q: What are the box office hours?
A: The box office/Will Call desk is open only on show day at 6:00 (30 minutes prior to the 6:30 show). Tickets may be purchased at the door when there is availability. Avoid disappointment by purchasing tickets in advance.

Q: What hotels are nearby?
A: The show is located at the Napili Kai Beach Resort (www.napilikai.com 808-669-6271) which is the most convenient to our show. Right next door is the Mauian Hotel (www.mauian.com 808-669-6271). Somewhat lower in price, and next to the Mauian, is the Napili Village (www.napilivillage.com 808-669-6228).

Q: Are the seats padded?
A: Yes, padded, movable chairs.

Q: Is the seating elevated?
A: The concert seating chairs are on flat ground. The stage is elevated.

Q: Where do I park?
A: There is a parking lot is adjacent to the Aloha Pavilion on the grounds of the Napili Kai Beach Resort for patrons of the hotel and restaurant.  Most of our parking is on the street. Parking can be difficult in the high season. Coming early enough for dinner or drinks gives you early access to the parking.  Beach Access parking is not permitted for our show patrons.

Q: What restaurants are in the area?
A.1: We recommend the Sea House Restaurant for a moderately priced, delicious, and conveniently close sit-down meal with a view (https://www.napilikai.com/dining/) (808-669-1500).
A.2: For a quick, inexpensive but nutritious eat-in/to-go meal we recommend Mama’s Ribs and Rotisserie (www.mamasribsmaui.com) at the Napili Plaza shopping center (808-665-6262). A: For fine dining, Merriman’s-Kapalua (808-669-6400) and we recommend the happy hour.

Q: Would my children enjoy the show?
A: If your children love music and enjoy sitting still and listening quietly to concerts, they will enjoy our show. The content of the show is suitable for families. It is a dignified concert venue featuring a relaxing style of Hawaiian music with light humor and storytelling about the songs. Generally, young children are not sufficiently engaged but music-oriented teens do enjoy it.

Q: Can we eat after the show?
A: Our show ends at 8:15.  Call the restaurant to see how late you can reserve a table.  Since Covid, many restaurants have been closing earlier.

Q: How big is the concert hall?
A: This intimate venue seats up to 250 in normal times.  Covid rules for our open, covered pavilion, allow us up to 100 socially distanced people at this time.  All must wear masks throughout the show except the performers when they are on stage.

Q: Who do I contact for an important question that isn’t answered here?
A: Please call our reservation line at 808-669-3858 or email us at answers@SlackKeyShow.com

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